Alternative Dispute Resolution

In the event of a dispute, the consumer may resort to a Consumer Alternative Dispute Resolution entity. In accordance with Law no. 144/2015, we inform you that the available entities are:

Centro de Arbitragem de Conflitos do Ave, Tâmega e Sousa (TRIAVE)

Rua Capitão Alfredo Guimarães, 1
4800-019 Guimarães

Phone: +351 253 422 410 | +351 253 422 411

Email: geral@triave.pt

Alternatively, you may contact the National Center for Consumer Information and Arbitration of Consumer Disputes (CNIACC) through the website: www.cniacc.pt.